Responsible Gambling Policy

Principles of Safer Gambling

At Play Alberta, we believe that gaming should always be a form of entertainment. We are committed to promoting a safer environment for our members and providing the tools necessary to maintain control. Player wellbeing is our primary concern, and we encourage all users to play within their means.

Age Restriction: 18+

Access to Play Alberta is strictly prohibited for anyone under the age of 18. We implement rigorous age verification procedures to prevent minors from accessing our services. We advise parents and guardians to use filtering software on shared devices.

Player Management Tools

We provide a range of features to help you stay in control:

Deposit Limits: Set daily, weekly, or monthly caps on your funding.

Loss Limits: Define the maximum amount you are comfortable losing.

Session Time Limits: Set notifications to track your duration of play.

Time-Outs: Briefly suspend your account access for a short break.

Self-Exclusion: A formal process to block your account for an extended period.

Warning Signs and Advice

It is important to stay aware of your behavior. Signs of problematic play include chasing losses, neglecting personal responsibilities, or borrowing funds to play. If you feel your activity is no longer recreational, we encourage you to use our self-exclusion tools immediately.

Seeking Professional Support

If you require assistance with managing your habits, we recommend seeking help from professional organizations. There are many independent groups in Canada that provide free and confidential support for individuals facing challenges with their gambling behavior.

Protection of Minors

If you share your computer or mobile device with children, always keep your account credentials secure. We recommend using software that blocks access to adult websites to ensure a safe environment for minors in your household.

Monitoring and Training

Our team is trained to recognize patterns that may indicate a risk to player safety. While we cannot monitor every interaction, we strive to intervene when we detect behavior that deviates from healthy play standards.

Policy Updates

This policy is reviewed annually to ensure alignment with industry best practices and Canadian player protection standards.